I Kao
I was looking at the info board hanging on the ceiling above the coffee machine and decided to choose ice mocha. Thought I had to pay at the cashier first before getting a cup since I didn't see any cups for ice drinks but the ones for hot coffee was next to the machine. Told the cashier it was my first time buying and I wanted ice mocha. He didn't take my money but pointed to the coffe machine and said take myself. Not very helpful. So I searched and realised the ice cups were in the fridge below the coffee machine. Upon opening the top of the cup which had ice in it, I looked for the ice mocha button on the machine but couldn't and asked him where is the ice mocha option. He told me there's no longer ice mocha. Heck. Since I had already opened the top, I had to choose the ice latte option which I didn't want in the first place. Why did the cashier tell me to take the cup from below the machine if there's no ice mocha in the first place. Not very helpful and yet misleading by both the info signboard and the cashier. By the way, the ice latte tasted diluted. Hardly any coffee because the milk filled up almost to the brim of the cup before adding a bit of coffee.