Reviews for DBS Plaza Singapura Branch All Services

Sean Y

July 26, 2025

5

Expecting a large crowd doing banking chores pre CNY, I was pleasantly surprised by the preparation this DBS branch prepared themselves. All transactions were handled patiently yet swiftly. Knowing that this branch has VTM (Video Teller Machines) helped to shorten my time there. Thankful for customer service rep Mdm Kek Hong See (I believe that’s her name) helping me to get a new debit card issued under 4 minutes. Thank you again for your assistance, Mdm Kek.

Faith Love

July 26, 2025

5

I opened my first DBS bank account with DBS Plaza Singapura and the whole process was impeccably smooth. Thank you for being polite, patient and thorough during the entire process and not giving me attitude and refusing to open bank account for me like DBS Suntec. DBS Plaza Singapura truly deserves 5 stars!

Caitlin Simester

July 26, 2025

5

We were at the branch to get a new ATM card for my daughter and Chris Ho assisted us and made the whole experience really quick and pleasant. I was expecting to have to queue for a long time for counter service but Chris showed us with the Video Teller we could still get it done. She was also really thoughtful and suggested other services we could get done at the same time so we wouldn’t have to come back. We’re really grateful for her exemplary service which made this visit a breeze!

Frankie Tay

July 26, 2025

5

Back in Australia. Long Q but great customer service. Hope you love the Moscato. Thank you to the lady who helped me 2 weeks ago.

captain bad shot

July 26, 2025

1

It's incredibly frustrating how inefficient the queue system is for corporate services. We're made to wait in one line just to get a queue number, and then wait again for what feels like hours to be called at the single corporate counter. This setup, especially for a simple cash cheque withdrawal, is a significant time drain. Corporate clients often have tight schedules, and this process is clearly wasting our valuable time. The bank urgently needs to open at least two or three more corporate counters to improve service efficiency.