Junice Wong
Honestly ridiculous. Previously sent my lambskin Chanel bag for coating, and after just one use, the sides completely wore off. I’m always careful with my bags—treating them like a baby—so I thought it was my carelessness. Despite that, I took a leap of faith and sent in my Chanel canvas bag for a deep cleanse. But after this experience, I’m convinced they either do sloppy, half-hearted work or simply don’t touch the items you bring in. I was told the deep cleanse would take 2 weeks, but it dragged on for a month. No sincere apology from the staff, just excuses to cover up their mistake. And the worst part? The bag came back looking almost the same—as if no cleaning was done at all. What a waste of time and money. Just don’t bother. #addedphoto Reached home, wiped my bag handle with a wet tissue—look at all that dirt! And they call it a ‘deep cleanse’? What a joke 😂 My conclusion? Total scam!!!