Reviews for KOI Thé Plaza Singapura

Chan “Chan Chan”

July 26, 2025

5

Posting as a compliment review , My Order taken by Ms Jillian(ps if spell your name wrongly), she’s very attentive , polite , friendly and professional !!took my YK Green Tea order on a busy Saturday evening! :D

kevselanya teo

July 26, 2025

1

Terrible experience at this branch. Attitude is not good, got my drink order wrong and not apologetic at all. After re-doing the drink, the drink did not taste good ( inconsistent from other branch). Will not patronise this branch again.

S

July 26, 2025

1

ordered pick up so i can just take and go since i was in a rush but literally no one bothered to attend to me. only one person was in front making the drinks, while the rest were at the back using their phones as if i cannot see. waited awhile before i asked the staff in front if i can just take and go since i literally see my drink on the counter with my name and order number. dude snapped and rolled her eyes, saying “can you give me a minute?!??!” as if i did not give her many minutes already. when she finally came, she threw the clipboard on the counter. so rude. oh and i know for a fact that she’s a part timer since she was wearing a black shirt. sorry dude but i used to work at koi too and no one at my outlet was ever this rude.

Jan C

July 26, 2025

2

Waited 20mins for my drink even though it’s 9pm at night and there’s hardly a queue. Staff chit chatting and doesn’t look bothered to hurry. Only the front facing cashier staff was nice enough to apologise for her colleagues’ bo chupness. Btw they also held my order because they ran out of pearls and didn’t bother telling me (left me waiting continuously) until I approached them to ask.

Sandra Wee

July 26, 2025

3

V long wait n I m d next in q. Turned out staff were preparing d order no. after mine, a delivery order. Staff needs to prioritise, it's a storefront after all.