Tried their latest Double Chilli Crab Burger on Tues night, ordered to go and realised about 20 minutes later after getting off the train that my scrambled egg is missing.
Tonight, I ordered a Double Fish Burger to go and while waiting, I remembered my missing egg from 4 nights ago.
I approached a lady staff in black top and she asked if I would like to speak to manager.
He came over and I showed him a photo of the burger with my receipt ( email ).
He offered to replace my Chilli Crab Burger but I told him I’ve ordered my Fish Burger.
I suggested to add the egg to my Fish Burger instead which was ready to collect by then.
He did so and I am satisfied with their handling.
I hope they can minimise missing items as much as possible. Thank you, McDonald’s team @ Plaza Singapura!
Selena Leung
4
Burgers typically turn out like leaning tower of piza. Hope when food are served its placed nicely like in Japan.
Area was a little warm and floor could be cleaner
jo tay
3
It's Macdonalds so this is the only way to get it wrong- cold and hard nuggets
Lisa T
5
$1 vanilla cone is an all time classic and great snack. Every staff wears hair net and cap. I find this practice very professional and consistent throughout the whole team. *salute*
jae putri
1
wanted to give zero stars instead. was really thirsty and wanted to get a cup of ice water, so i waited for the queue to clear to get assistance from whoever who was at the cashier. indian lady wearing grey collared top (assuming the leader in charge), rolled her eyes at me as i asked for it (just fyi, i asked nicely). i think this is bad customer service and i too work in the same field but ive never showed any customers such attitude. please look into who you put as a leader/manager on duty. thank you. time around 10pm 28/06/2025 (name is shankari)
Dylan Li
5
About the same as other McDonald's locations I've been to in Singapore. We split two 4pc chicken combos between 4 people, and it was delicious. As good if not better than Jollibee's. The chicken was crispy and very juicy, and the fries were great too. The melon soft serve was outstanding when it was around too!
MSZMX
1
Ordered grilled chicken salad meal takeaway at 8.20PM (off peak period). Reached home & opened the box to find just salad. No chicken, no sauce packet provided. Just dry greens. Fantastic.
Yan Yan
2
I ordered their new crispy mac n cheese ham wrap and what I got in the end is chicken sausage which I actually wouldn’t eat . So disappointed in this even though the food is nice
Katherine Happiest
5
Dined here often and the service is consistent
Love that we can order via app and request for table service
Members gets deal
Like that they embrace inclusion and diversity
I ordered quarter pounder and it’s great tasting as always
Atmosphere is good and comfortable
chloe lim
1
Horrible experience eating here. Waited 40 mins for one icecream. Asked the staff for updates but was rudely ignored. Closing time is 11 and i havent gotten my order since 10.