jo tay
It's Macdonalds so this is the only way to get it wrong- cold and hard nuggets
Location: Level B1, Unit Number #B1-23/24
Quality products and services
McDonald's Plaza Singapura occupies a prime location at #B1-23/24 within one of Singapore's most iconic shopping destinations, serving as a convenient fast food option for shoppers, office workers, and tourists exploring the Orchard Road district. Operating with extended hours from 7:30 AM to 11:30 PM on weekdays and until 1:00 AM on weekends, this halal-certified restaurant provides accessible dining throughout the day. The strategic basement location, just 45 metres from Exit C - Istana Park and directly connected to Dhoby Ghaut MRT interchange station, ensures easy access for commuters and visitors from across Singapore's comprehensive public transport network.
The restaurant menu combines McDonald's global favourites with localised offerings that cater specifically to Singaporean tastes, including the signature McSpicy burger - a spicy chicken option unique to Singapore that has become a local favourite. Classic international items such as the Big Mac, McNuggets with Singapore's distinctive Curry Sauce, and Filet-O-Fish remain popular choices alongside local adaptations. The establishment features an integrated McCafe section offering specialty coffee beverages and desserts, expanding the dining experience beyond traditional fast food offerings. With contactable service at +65 6238 7785, the restaurant maintains consistent quality standards while accommodating the diverse preferences of Singapore's multicultural population.
McDonald's Plaza Singapura exemplifies the brand's successful localisation strategy while maintaining its global appeal, particularly through its halal certification that makes it accessible to Singapore's diverse religious communities. The restaurant's position within Plaza Singapura enhances its value proposition, as customers can conveniently combine their dining experience with shopping and entertainment activities. Available through multiple delivery platforms and maintaining competitive pricing, this McDonald's location demonstrates the enduring appeal of familiar, quality fast food in Singapore's dynamic F&B landscape, continuing to serve as a reliable dining option for locals and visitors seeking consistent, accessible meals in the heart of the city.
Based on 15 reviews
Out of 190 shops
Not enough ratings
jo tay
It's Macdonalds so this is the only way to get it wrong- cold and hard nuggets
jae putri
wanted to give zero stars instead. was really thirsty and wanted to get a cup of ice water, so i waited for the queue to clear to get assistance from whoever who was at the cashier. indian lady wearing grey collared top (assuming the leader in charge), rolled her eyes at me as i asked for it (just fyi, i asked nicely). i think this is bad customer service and i too work in the same field but ive never showed any customers such attitude. please look into who you put as a leader/manager on duty. thank you. time around 10pm 28/06/2025 (name is shankari)
MSZMX
Ordered grilled chicken salad meal takeaway at 8.20PM (off peak period). Reached home & opened the box to find just salad. No chicken, no sauce packet provided. Just dry greens. Fantastic.
Yan Yan
I ordered their new crispy mac n cheese ham wrap and what I got in the end is chicken sausage which I actually wouldn’t eat . So disappointed in this even though the food is nice
chloe lim
Horrible experience eating here. Waited 40 mins for one icecream. Asked the staff for updates but was rudely ignored. Closing time is 11 and i havent gotten my order since 10.
ang w
I had to wait 30 minutes for a single coffee, and when I finally received it, the lid wasn’t even secured. It spilled all over me and completely ruined my clothes. This is absolutely unacceptable and shows a total lack of care for customers. 0 star for the service.
PlanetLightWorker
Tried their latest Double Chilli Crab Burger on Tues night, ordered to go and realised about 20 minutes later after getting off the train that my scrambled egg is missing. Tonight, I ordered a Double Fish Burger to go and while waiting, I remembered my missing egg from 4 nights ago. I approached a lady staff in black top and she asked if I would like to speak to manager. He came over and I showed him a photo of the burger with my receipt ( email ). He offered to replace my Chilli Crab Burger but I told him I’ve ordered my Fish Burger. I suggested to add the egg to my Fish Burger instead which was ready to collect by then. He did so and I am satisfied with their handling. I hope they can minimise missing items as much as possible. Thank you, McDonald’s team @ Plaza Singapura!
Selena Leung
Burgers typically turn out like leaning tower of piza. Hope when food are served its placed nicely like in Japan. Area was a little warm and floor could be cleaner
Lisa T
$1 vanilla cone is an all time classic and great snack. Every staff wears hair net and cap. I find this practice very professional and consistent throughout the whole team. *salute*
Dylan Li
About the same as other McDonald's locations I've been to in Singapore. We split two 4pc chicken combos between 4 people, and it was delicious. As good if not better than Jollibee's. The chicken was crispy and very juicy, and the fries were great too. The melon soft serve was outstanding when it was around too!
Katherine Happiest
Dined here often and the service is consistent Love that we can order via app and request for table service Members gets deal Like that they embrace inclusion and diversity I ordered quarter pounder and it’s great tasting as always Atmosphere is good and comfortable
Flo Yeow
This McDonald's outlet operates much like any other, offering a largely automated user experience from ordering to collection. They've clearly optimized their workflows over the years, resulting in a very efficient system. I got my Big Mac to go, and my meal was ready within minutes. You'll find them conveniently located on the basement level, right alongside several other fast-food restaurants.
Benedict Correya
Stopped by McDonald’s at Plaza Singapura for breakfast, and it did the job. The Breakfast Deluxe was fresh and hit the spot—fluffy eggs, crispy hash brown, and soft pancakes. The coffee was hot and decent, perfect for a quick morning boost. The place was clean and well-maintained, with plenty of seating available. Even during the morning rush, service was fast and efficient, thanks to the self-order kiosks. If you’re looking for a quick, affordable breakfast in the area, this spot delivers exactly what you’d expect—no fuss, just classic McDonald’s comfort to start your day.
Hui Ling
Madam low at icecream counter service is great! Love her friendly attitude ❤️❤️👍🏻
Ivan Michael Pung
Had an amazing experience at this outlet today. This staff, went around on a busy Morning clearing trays, pushed a cart around topping up coffee and teas. (I have not seen this ever being done!) Ultra polite and friendly …. This is what made my Mc Donald’s meal an amazing one today!
26 photos