andy lim
Rude, how can the staff tell a guy who is pushing 1 trolley of items to move away just because that trolley is smelly
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Cellarbration Liquour Wine store Plaza Singapura
Services
Convenience
Location: Level B2, Unit Number #B2-63
Quality products and services
Cellarbration Liquour & Wine store @ Plaza Singapura is a
Bottle Shop and Liquor Store located in Floor B2 · Plaza Singapura.
Operating Hours
Open
Closes in 2h 8m
Monday
(Today)
11 AM - 10 PM
Tuesday
11 AM - 10 PM
Wednesday
11 AM - 10 PM
Thursday
11 AM - 10 PM
Friday
11 AM - 10 PM
Saturday
11 AM - 10 PM
Sunday
11 AM - 10 PM
Overall Rating
3.1
/
5
Based on 15 reviews
Mall Ranking
#143
Out of 190 shops
Category Ranking
Not enough ratings
Negative Reviews
Ws Yan
I just had one of the WORST customer service experiences. I cancelled my order due to the sale’s empty promises and their inability to deliver on time (Ubi branch). I requested a refund in November, and until now, there has been no response. I messaged the number 8685 5500 (from the Cellarbration official website) with no reply at all! I highly do not recommend this place. Please think twice before making a purchase
Sophia H
Went to collect my Shopee parcels and had a bad experience as the lady at the counter provided poor service and had a bad attitude. There was a box containing a few parcels near a shelf, so she slid the box and asked me to check them by myself to see if any were mine. She just sat there at the counter and watched me check, but isn't it her job to stand up and check for customers?
Shane Pekrul
The worst customer service I’ve experienced in Singapore. The woman behind the counter not only talked down to me when I came in to collect a couple of packages, but told me to help her find my packages while huffing the whole time. It seemed clear to me that she either hates her job or doesn’t like customer service. Perhaps she should find another job. There’s no way I’d buy alcohol here, let alone have my packages delivered here. I’d rather pay for shipping and contribute to climate change, than come back to this shop.
Gerard Lee
Went today to purchase some alcohol. Staff had limited knowledge on products sold. When I asked about the difference, staff replied "I never drink before so I don't know." Staff clearly could not give two hoots about customers at all. Terrible service and would not come back again
Koko Ong
The lady at the counter has very bad attitude and poor service. The shop also offer shopee parcel collection service but everytime i went to collect my parcel, she will give a very black face as though i owe her a living, and even told me to come back later as she wanted to eat her food first. Will not patronise this shop in future.
Pamela Sia
Just had one of the WORST customer service experiences with the female store attendant. Have picked up shopee parcels from tons of other businesses before and have never experienced such bad service from a shop before. And judging by the other reviews, I’m clearly not the only one who experienced this. Highly do not recommend this place as somewhere to pick up your parcels.
Positive Reviews
desmond chua
Wide selection of alcohol as well as wine glasses and accessories
Daphne Low
Managed to find this coffee liqueur at this shop. Thank you so much for stocking this!
SHAMMI LALA
I don't know why the others are complaining about the service attitude. I found it fantastic. Great choice of liqour too!! Cheers
Suthizx Veerasamy
Thanks to Geraldine.. best customer service ever ♥️ Best selection of liquor with affordable prices
Ang Cheekhin
Wonderful shopping experience with Aini , she is attentive and patient in explaining the products, definitely will return
Iowa C.
Great selection of hard liquor at affordable prices. Staff is super friendly and approachable to answer any queries. I think something is wrong with the location tag of the place. It is found next to Twelve Cupcakes in B2 of Plaza Sing, near Cold Storage :-)
Melissa Toh Mei Ling
I had a great customer service experience from the friendly female staff (Aini). She was very knowledgeable and had great recommendations. She helped me save money and was patient when I needed more time to choose the items. Would definitely start becoming a loyal customer!
May Tan
I like the service of this female staff very much. I just tell her what i like and she recommends the promotion items to me,help me save money💰 Cheers🍻 …
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