Too bad cant give zero stars. The worst shopping experience ever. Owner not helpful at all and his face constantly black. Look like got people owe him money sia. Customer come in buy your things. Not come in borrow money from you. Smile abit la. I passby your shop so many days in a row. Everyday also black.
You overprice all your figures already one thing. And your service like this? I think close shop better dont do business. Customers have a hard time approaching you to enquire regarding anything.
Deb Lee
5
This shop carry a wide range of figurines. Whenever I'm in the area, I will definitely pop by. A lot of reviews saying the owners are not friendly, I personally never encounter that before. Sometimes I never buy anything, they never show me any black or grumpy face. I bought a couple of items with them before and their service is always pleasant.
Isaac Tham (Sajs)
1
overpriced. i saw same thing on shopee for half price.
when i had scrimped on my expenses to save up for an action figure, the price went up.
but guy at counter was helpful
on helping me find nothing
Shaun Somerhalder
1
The store owner is the rudest person I ever seen, when u enquire about the products or price they will respond to u very rude and stare at you all the time
Jaden Soh
5
The uncle isnt rude at all ,
maybe the uncle was just having a bad day.
This shop has a lot of brands like mafex,shf,revoltech,mezco, transformers, marvel legends and anime statues. Damn nice and i only went once
Dexter Tay
2
I'm probably one of the few here who gives them more than 1 star!
Admittedly, I've purchased from this store a number of times. Of course, this also means you need to be very forgiving as a customer. The 'boss' (yes, white hair 'old' man) stationed there regularly has his mood swings. There were rare moments (1/5 times?) where he was friendly and even chatty, and would tell you more about a certain product. On others, you would count yourself lucky it he weren't rude and patronising (how ironic!).
The most recent buying experience was such that when I asked to pay using Pay Wave, he didn't reply to say that the option was unavailable and just signalled to me for my card, plugged it into the NETs machine and placed it haughtily on the counter for me to enter my PIN. Afterwards, he slipped the receipt of my purchase into the plastic bag without even notifying me. When asked if the receipt was given, he simply gestured at the bag I was carrying. Maybe he was having a 'diva-ish' mood at that moment? One could only fathom who or what ruffled his feathers. I can only say that I'm there to buy stuff, not watch a prima donna pantomime that I didn't pay for!
Also admittedly, the shop is well stocked and the stocks are varied. If you don't mind a high-handed mark-up on more conventional products in the store, and are ready to stomach some very erratic (and sometimes toxic) customer service, you are welcomed to purchase from them anytime. It's a prime location, and they close at a decent time. Perhaps these are the 'redeeming' factors for the second star given.
Shang Lin Seah
5
I can’t understand why people say this place is bad. I’m a returning customer who always enjoys the wide varieties of figurines
Naufal Fileindi
4
The 4 star is the sum of:
1. a 5 star for collection;
2. a 4 star for customer service; and
3. a 3 star for the inflated price.
Went there a few times and the collection is just great, especially if you’re looking for newer collections.
But as other reviewers mentioned in this section, the customer service can be upped even more. Only received one decent service where the attendant gave me a new box instead of on the shelf one.
Updated per 7 May 2024: looked for a newly released figure but wasn’t ready stocked. The owner went out of his way to give his number for me to follow up, which I did. I think the service has greatly increased from days gone by!
Kabir Sahgal
2
The reason I have this place a two stars is because
1. the old man was REALLY grumpy he kept staring at you like you were going to steal something.
2.The items were incredible overpriced if you are a foreigner don't make the same mistake as me and get familiar with the currency.
3.There was one positive thing the collection was giant he had a wide range of different action figures.
Aaron Lai
1
Was there today and the white haired old fogey hung around me
Thinking I was gonna steal his wares. What an old geezer. Attractive items but with a sour attitude like that, I will never
Spend my money in his shop. Hope it closes down soon.