I won't recommend this place to anyone. Regret spending money here! I spent over a thousand and a few hundreds dollars on hair removal sessions based on their promise of 'almost gone' hair, but after completing the sessions, my hair less but still have, then they pushed another package cost almost $1,000 to achieve the results I was promised initially. I was angry so I didn't purchase. The WhatsApp service was unresponsive, taking whole days to get a reply if you're lucky. Every time I want to book a session via WhatsApp it's so difficult and frustrating. And the staff at the store told me that I should book appointment via that WhatsApp. When I questioned about the response time, they just said due to overwhelming messages. Worst customer service and outright lies.
Positive Reviews
Krys Ying
I am very satisfied with the customer service, especially from Maggie leong. She's very friendly, doing her job well and not hard selling at all 👍👍 …
BMWGal
I have been Musee customer at Plaza Singapura outlet and stopped my underarm session for quite awhile. Recently I went back for my session and Teresa attended to me. She was friendly, knowledgeable and professional. As this month was my birthday, she offer me a small part session. Another lady colleague came and was reluctant about the birthday session. I had overheard the small argument, it was not a good experience for today session. Teresa still keeps her professionalism and explain every process clearly during my session.
Deng AnQi
Maggie Leong is very friendly and explained very well on the various products. She do not hard sell
Location is convenient.
G M
Great service from Maggie leong. She’s super gentle during treatments and giving great advices to maintain health and skin. Keep up the good work!
Sue Lynn Tan
I had a great experience with Sheryl Choo and Emma at Musee plaza Singapura today after years of sessions. She was so good and so attentive to every customers needs. Thank you so much ! She even serve with me warm water after my session ! ❤️
Catherine kwok
The service is really dependent on the staff that you get assigned too. I've been through a few but in particular, Maggie stands out for me.
As you can tell from the other reviews as well, Maggie is exceptional with her service. She has a way of making you feel very comfortable with the way she engages and with her bubbly personality. Additionally, she's very respectful of your space during treatment and does not hard sell as well.
Only unfortunate thing is you don't always get assigned to the same staff, which occasionally might result in some uncomfortable experiences.
minli emily
I recently visited Musee and had a great experience with Maggie Ho. She is friendly yet professional, made me feel at ease throughout the entire experience.
I decided to sign a package not because of the brand or company, but just because I feel comfortable and confident with Maggie. She is approachable and I think it is important to feel relaxed when decided on such intimate services. Highly recommend!
joline eng
The staff there are friendly. Especially maggie leong at plaza sing outlet 🥰who welcome me when i came and maggie leong did my hair removel, she explained to me in details every steps and gentle. thumbs up …
kelly tan
Maggie Leong was great! Gave good advice and her service was efficient. Overall a great experience will recommend!
Sofia Nin
I have been a regular customer of Musee Platinum Plaza Singapura since way before 2021, it's been years. I am happy with the results especially for my underarms and bikini line areas.
During my recent trip to this outlet, Maggie assisted me with my session and it was a pleasant experience overall. She advised me on the procedures before performing the treatment and I was well-informed. She did not rush through the procedures and is very detailed. She's also attentive and keep on making sure that none of the areas hurt while carrying out the procedures.
She really demonstrated her professionalism in her work, she even gave me some after-care tips and I find it really helpful. She also explained some of the other packages without hard-selling them which is a plus point.
Thank you so much for your service and I will definitely return again for more sessions :)
Priscilla Ong
Effective treatment with v friendly staffs. Special mention to Maggie Leong who is very assuring and made me feel at ease during treatment.
Carrie Sou
Saw FB advertisement and booked an appointment for IPL. The consultant (Winnie) was knowledgeable and professional in answering my enquiries. Wanted to try the trial session but was rejected as I was still having spotting due to menses. Unlike other place which would have push me to sign package, Winnie didn't even tried, instead she explained to me why I couldn't go ahead with the IPL. Professional level 10/10. Will definitely return to try their service as I felt really comfortable with their level of professionalism.
Shasha V
Elly Du and Maggie are amazing and I’m in their best hands as a customer there! Extremely satisfied with their service and grateful for them :)
Also always appreciate that Musee doesn’t push hard on their customers to buy more or treat their customers unkindly when declined to buy more services for personal reasons. Respect to the company’s leadership for doing customer retention the right way.
Joelle
I’ve been with Musée Platinum for a few years now and have always had a great experience with their service. The staff are consistently professional, friendly, and attentive.
I’d especially like to commend Maggie Leong, who has attended to me a few times. She always makes sure I’m comfortable throughout the session and goes the extra mile to ensure a pleasant experience. Her warm demeanor and thoughtful service truly stand out.
Highly recommend Musée and her, for anyone considering hair removal services!
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Our Menu
Menu Images
Menu Highlights
Hair Removal Packages
HIGH-SPEED HAIR REMOVAL PACKAGE
$58
Choose 6 from 13 Popular Parts: Neckline, Upper Lip, Underarm, Bikini Line, Chin, Knee Cap, Upper Triangle, Lower Triangle, Around Nipple, Hand & Finger, Feet & Toes, Around Navel, Waist.
Menu Highlights
Hair Removal Packages
HAIR REMOVAL PACKAGE: MIX & MATCH YOUR 6 PARTS
Select any 6 areas from the comprehensive list for a personalized hair removal treatment.
Selectable Areas
UPPER LIP
UNDERARM
BIKINI LINE
UPPER TRIANGLE
LOWER TRIANGLE
CHIN
NECKLINE
AROUND NIPPLE
AROUND NAVEL
WAIST
KNEE CAP
HAND & FINGER
FEET & TOES
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10 Points Rewards
1 S PART
10 Points
$60 TREATMENT VOUCHER
10 Points
$10 PRODUCT VOUCHER
10 Points
20 Points Rewards
1 L PART + 1 S PART
20 Points
FREE PRODUCT ($38 BELOW)
20 Points
$10 CAPITALAND VOUCHER
20 Points
30 Points Rewards
1 VIO
30 Points
$200 TREATMENT VOUCHER
30 Points
ANY MUSEE PRODUCT OR $25 CAPITALAND VOUCHER
30 Points
40 Points Rewards
1 FULL BODY LIGHT
40 Points
$300 TREATMENT VOUCHER
40 Points
$40 CAPITALAND VOUCHER
40 Points
50 Points Rewards
1 FULL BODY
50 Points
50% OFF VOUCHER
50 Points
$50 CAPITALAND VOUCHER
50 Points
Menu Highlights
Special Offers
MIX & MATCH 6 SESSIONS PACKAGE
$58
Choose 6 sessions from the available hair removal areas.
Hair Removal Areas
UPPER LIP
Hair removal for the upper lip area.
UNDERARM
Hair removal for the underarm area.
BIKINI LINE
Hair removal for the bikini line area.
UPPER TRIANGLE
Hair removal for the upper triangle area.
LOWER TRIANGLE
Hair removal for the lower triangle area.
CHIN
Hair removal for the chin area.
NECKLINE
Hair removal for the neckline area.
AROUND NIPPLE
Hair removal for the area around the nipple.
AROUND NAVEL
Hair removal for the area around the navel.
WAIST
Hair removal for the waist area.
KNEE CAP
Hair removal for the knee cap area.
HAND & FINGER
Hair removal for hand and finger areas.
FEET & TOES
Hair removal for feet and toes areas.
Menu Highlights
Hair Removal Parts
UNDERARM
Hair removal for underarm area.
BIKINI LINE
Hair removal for bikini line area.
CHIN
Hair removal for chin area.
UPPER LIP
Hair removal for upper lip area.
HAND & FINGERS
Hair removal for hand and fingers.
FOOT & TOES
Hair removal for foot and toes.
UPPER TRIANGLE
Hair removal for upper triangle area.
LOWER TRIANGLE
Hair removal for lower triangle area.
WAIST
Hair removal for waist area.
NECKLINE
Hair removal for neckline area.
AROUND NIPPLE
Hair removal around nipple area.
AROUND NAVEL
Hair removal around navel area.
KNEECAP
Hair removal for kneecap area.
Menu Highlights
First Trial Promotion
FIRST TRIAL PROMOTION - FULL BODY LIGHT
3 Plans that you can choose
First Trial Promotion - Full Body Light Plans
PLAN A
Upper & Lower Arm, Upper & Lower Leg, Top of Feet & Toes, Back of Hands & Fingers, Upper & Lower Triangle, I-Line & O-Line
PLAN B
Upper & Lower Arm, Upper & Lower Leg, Top of Feet & Toes, Back of Hands & Fingers, Upper & Lower Back
PLAN C
Upper & Lower Arm, Upper & Lower Leg, Top of Feet & Toes, Back of Hands & Fingers, Chest & Stomach
