Reviews for Shakura Pigmentation Beauty - Plaza Singapura Melasma, Freckles, Age Spots, Sun Spots, Hyperpigmentation Treatment

Joycelyn Ho

July 26, 2025

5

Pauline is absolutely amazing! Professional, attentive, and caring, she made me feel like royalty. Her expertise and skill is impressive, and the results are fantastic. Exceptional customer service and a warm personality make them stand out. I highly recommend Pauline for top-notch beauty services. I've already booked my next appointment and can't wait to see her again! ☺️

Fatimah Yahaya

July 26, 2025

5

Pearlyn is a very friendly, experience and dedicated person. She has good atttitudes and always make me feel comfortable and relaxs when doibg my facial. Her advice has made my face and eye looks good.Appreciate all her hard work and dedication.

Priscilla Tan

July 26, 2025

2

I’ve been a customer for over 10 years, but I’ve never truly felt like I belonged. Customer comfort often takes a backseat to business priorities. In the past, when there wasn’t a call button in the treatment rooms they would leave you with a mask on and not return for a long time — completely unattended. It felt neglectful. Only after the renovation did they finally install a call button. The consultants I was assigned to are always busy and forgetful. The whole experience feels more like a factory than a place of comfort or care. Over the years, I’ve had 2 different consultant changes — all without any explanation. When my recent consultant left, I requested for a specific one, I’m told she’s too busy with their loyal long term clients. I’m also a long time customer with them but was not valued as one. Their method of deployment and assignment of customers to consultants is definitely questionable . I’m expected to accept new consultants or consultants that are not my first choice. If you’re a busy person or value your time, skip the facial package here. What should be a 1.5-hour session often drags past 2 hours because consultants are handling multiple clients at once. There’s no personal touch — just a factory line experience. After this package ends, I’ve decided not to continue with their services.

Neo Neo

July 26, 2025

5

I’ve been a loyal customer of this salon for over ten years, and I can’t recommend it highly enough. From the moment I step inside, the Serene consultation service sets the perfect tone—each specialist listens carefully to my concerns and provides calm, expert advice tailored just for me. The space is immaculately maintained and beautifully designed, making every visit a true treat. I come in regularly for pigmentation treatments, and the results have been outstanding. Over the years, my dark spots have faded dramatically, and my complexion is now noticeably more even and radiant. The team’s deep expertise shows in how they continually assess my skin and customize each session for maximum effectiveness. What keeps me coming back isn’t just the visible results, but the warm, attentive care I receive every time. Their serene, consultative approach makes each appointment both relaxing and productive. After a decade of exceptional service, I can confidently say this salon is second to none! If you want real, lasting improvements alongside peaceful, personalized service, this is the place to go. Highly recommended!

Bernice Gan

July 26, 2025

5

I had a wonderful facial with Consultant Jessy! She was professional, knowledgeable, and made me feel completely comfortable. Jessy tailored the treatment to my skin’s needs, leaving it glowing and refreshed. Her attention to detail and aftercare advice were spot on. Highly recommend 👍 …