Location: Level 5, Unit Number #05-21/22
Quality products and services
Simmons Studio at Plaza Singapura showcases over 150 years of sleep innovation on Level 5 (#05-21/22), operating daily 11:00 AM to 9:00 PM with comprehensive selections of premium mattresses and bedding accessories. As the preferred mattress brand of nearly 90% of upscale hotels worldwide including Marriott International, Shangri-La Group, and Marina Bay Sands, Simmons brings luxury hospitality sleep experiences to Singapore homes. The studio environment allows customers to experience and test various Simmons models before making informed purchase decisions.
The extensive product range features Beautyrest Series (including Beautyrest Ultimate and Black), BackCare e-ION Series, BackCare Advanced, BeautySleep Series, DreamScapes, and Simmons Kids collections, all incorporating advanced technologies like the Original Pocketed Coil system that minimizes motion transfer for uninterrupted sleep. The innovative e-ION Crystal technology in BackCare series enhances overall well-being by improving blood circulation and increasing metabolism, while over 250 patents demonstrate Simmons' continuous innovation in sleep technology available across 140 countries.
With knowledgeable staff like Nicholas Lim providing personalized recommendations and patient guidance, Simmons Studio delivers exceptional customer service that complements their premium products. The strategic Plaza Singapura location offers convenient access via Dhoby Ghaut MRT while current promotions like complimentary NeckCare pillows with selected Queen/King mattress purchases add value for customers. Whether seeking luxury hotel-quality sleep or addressing specific comfort needs, Simmons Studio provides time-tested quality and innovation that transforms ordinary bedrooms into restorative sleep sanctuaries.
Based on 15 reviews
Out of 190 shops
Not enough ratings
No negative reviews yet
Dan Dunstan
We bought beds and were attended to by Nicole. Service was excellant. She stayed in contact with us thoughout even though the delivery was scheduled to take place months lafter when our house is ready. Along the way we decided on an upgrade and Nicole saw to it that the process was seemless. Now we are sleeping on one of the best beds we've ever had. Remarkable
Bill Wong
Kelvin Lee‘s consulting service is excellent compared to many others in Singapore, especially he’s extremely patient, recommend, and no hard selling; instead, he offer advice based on your requirements and encourage you to take more time finding the right mattress. Overall it’s totally stress-free buying experience here. 5 stars service!
Lawrence Lee
I bought a Simmons mattress and storage bed for my mum at Plaza Sing outlet recently. Nicholas attended to us. He was helpful and knowledgeable, and gave good advice on choice of mattresses, bedframe options and fabric colours. Simmons' products are expensive but the quality is there. Service here matches the product.
Chee Seng Neo
I want to thank Nicholas Lim for my great experience with him when I dropped by the Plaza Singapura branch to purchase new mattresses for my new house. Nicholas is knowledgeable and patient in explaining the different mattresses they have and their features. He also arranged for a site assessment to ensure that there would be no issues with the delivery. I had to make changes to the timing of the assessment due to last-minute changes in my schedule, Nicholas helped to re-arrange and ensure the assessment was done. Thanks, Nicholas for the excellent customer service you provided!
Xinda Wang
Fantastic mattress, great enhancement on my sleep quality. Since we changed to Simmons, my wife has never been awaken in the morning when I get up earlier. Our consultant Nicholas is very friendly and helpful, he followed up one all kinds of equiries and after sale actions. Great shoping experience.
Zac Y
We bought our King-sized Beautyrest Eternity bed and the adjustable bed from this Simmons shop, served by Nicholas. Nicholas was very professional throughout, helping us to find the bed which best fits our specific needs and budget. He was very forthcoming with the information we needed to make a decision, with no hard sales at all.
Chin Siong Goh
We were served by Nicolas during our purchased. He known the Simmons product well and able to provide us good information for our decision to select Simmons mattress. Will recommend Nicolas to our friends if they are looking for Simmons mattress.
Johnny Tsang
My recent client (repeated customer) experience with the purchase of a new Simmons mattress was pleasant. Mr. Nicholas Lim was courteous and professional. All questions were answered to my satisfaction. He stayed on top of the delivery process. He also proactively followed up with me about the mattress performance after installation. Simmons Studio is indeed lucky to have Mr. Nicholas Lim on the business team.
Jeremy Tan
Friendly salesperson Kelvin had patiently answered our query and provided good customer support on our purchase of Simmon mattress.
shuyi cheong
Great experience! We went to try different brands but still felt that Simmons really provided the best motion isolation. Kelvin at the Plaza sing branch was very professional as he gave us a good overview on the Simmons product and also gave us ample time to rest on the bed without any pressure! So happy with our purchase with the current ongoing promotions👏🏻
Fern Koh
Bought the mattress 1 year ago during a promotion and Nicholas was extremely patient with all the requests and recommended what suits best. Along the year he have also patiently attended to various requests and even followed up after item was delivered. 5-star service 👍 …
Iman Yusoff
We have always wanted to get Simmons for our home and the decision was immediately confirmed when we met Nicholas. His professionalism & knowledge of the Simmons product line was definitely what sealed the deal. Thanks for taking time to explain the products as well as following up on the order will delivery for us! Wish you all the best!
Ng Kim Khee
Very good experience in the Simmons showroom in Plaza Sing! Nicholas is very knowledgeable, friendly and not pushy at all. We took awhile to make our decision of the bed and he was very patient and his advice was good and practical too! Thumbs up for his service! Would reccomned to look for Nicholas for any purchase of Simmons mattress!
Xiuming Leong (Heather)
I recently purchased a mattress cum bedframe from Simmons at Plaza Singapura, and I was served by Nicholas. His service was great from start to finish. He was knowledgeable about the products, provided clear and honest recommendations, and patiently answered all my questions. He also took the time to ensure that I made a well-informed decision, without any pressure to buy. I highly recommend Nicholas to anyone looking for quality service at Simmons.
BOBBY CHNG
Attended by Mr. Nicholas Lim at Simmons Plaza Singapura to select a Simmons Mattress. He's knowledgeable and efficient and I ordered the mattress on the same day. Mattress was delivered two weeks later. I've been using Simmons firm mattresses for the last three decades. Super good for the back compared to other brands I've used before ... Super satisfied with the service and purchase. Thank you.
26 photos