We bought beds and were attended to by Nicole. Service was excellant. She stayed in contact with us thoughout even though the delivery was scheduled to take place months lafter when our house is ready. Along the way we decided on an upgrade and Nicole saw to it that the process was seemless. Now we are sleeping on one of the best beds we've ever had. Remarkable
Bill Wong
5
Kelvin Lee‘s consulting service is excellent compared to many others in Singapore, especially he’s extremely patient, recommend, and no hard selling; instead, he offer advice based on your requirements and encourage you to take more time finding the right mattress. Overall it’s totally stress-free buying experience here. 5 stars service!
Lawrence Lee
5
I bought a Simmons mattress and storage bed for my mum at Plaza Sing outlet recently. Nicholas attended to us. He was helpful and knowledgeable, and gave good advice on choice of mattresses, bedframe options and fabric colours. Simmons' products are expensive but the quality is there. Service here matches the product.
Chee Seng Neo
5
I want to thank Nicholas Lim for my great experience with him when I dropped by the Plaza Singapura branch to purchase new mattresses for my new house. Nicholas is knowledgeable and patient in explaining the different mattresses they have and their features. He also arranged for a site assessment to ensure that there would be no issues with the delivery. I had to make changes to the timing of the assessment due to last-minute changes in my schedule, Nicholas helped to re-arrange and ensure the assessment was done. Thanks, Nicholas for the excellent customer service you provided!
Xinda Wang
5
Fantastic mattress, great enhancement on my sleep quality. Since we changed to Simmons, my wife has never been awaken in the morning when I get up earlier. Our consultant Nicholas is very friendly and helpful, he followed up one all kinds of equiries and after sale actions. Great shoping experience.
Zac Y
5
We bought our King-sized Beautyrest Eternity bed and the adjustable bed from this Simmons shop, served by Nicholas. Nicholas was very professional throughout, helping us to find the bed which best fits our specific needs and budget. He was very forthcoming with the information we needed to make a decision, with no hard sales at all.
Chin Siong Goh
5
We were served by Nicolas during our purchased. He known the Simmons product well and able to provide us good information for our decision to select Simmons mattress. Will recommend Nicolas to our friends if they are looking for Simmons mattress.
Johnny Tsang
5
My recent client (repeated customer) experience with the purchase of a new Simmons mattress was pleasant. Mr. Nicholas Lim was courteous and professional. All questions were answered to my satisfaction. He stayed on top of the delivery process. He also proactively followed up with me about the mattress performance after installation. Simmons Studio is indeed lucky to have Mr. Nicholas Lim on the business team.
Jeremy Tan
5
Friendly salesperson Kelvin had patiently answered our query and provided good customer support on our purchase of Simmon mattress.
shuyi cheong
5
Great experience! We went to try different brands but still felt that Simmons really provided the best motion isolation. Kelvin at the Plaza sing branch was very professional as he gave us a good overview on the Simmons product and also gave us ample time to rest on the bed without any pressure! So happy with our purchase with the current ongoing promotions👏🏻