Decided to come here as I had signed a package in Tiong Bahru. Was served by two Vietnamese and through out the session, both were trying to cross sell me with fungal treatment. It cost $188 per nail! It’s ridiculously expensive. Upon rejecting her she tried again by giving me a special price of 1 for 1. Rejected her again. Subsequently, she said I pay $250 for three nails. I still rejected as I felt pressured.
Upon finishing, the lady tried again asking me to buy $1200 package and to buy the fungal lotion which is above $100. It’s kinda scary as I tend to support staff as much but the cost was ridiculous and I told self not to come back again.
Amanda C
2
Kinda disappointed that the soak-off service after gel manicure was really bad and they are okay with customer walking out from shop with this kind of nails. Two stars given because the gel manicure I got 3 weeks ago was okay, it’s just the soak off process today was really bad. Was it because I did not signup for their packages? Or was it because it’s a KrisFlyer app exclusive deal that they didn’t bother to care about? And yet still have the audacity to ask me sign up for their membership after this kind of service. It’s such a turnoff… Thanks for this unique experience.
Edit after shop’s reply: The photos were taken like 20 minutes after leaving the shop. Y’all may be wondering why i did not voice out when i step out from the shop? The manicurist was rubbing oil on my nails while telling me it was done, and I have another appt coming up so without further checking i just left. I only realised how ridiculously bad it was when i washed my hands and the oil came off, my nails were totally chipped and so badly treated, I had to go home and cut short my nails.
Daksha Patel
1
I am visiting Singapore, my daughter wanted to have nails done. So I thought let her nails done. While I was waiting with her, staff asked me why don't you have manicure done as well. I thought never mind, I am on holiday so let's go for it. But, where I founds things are wrong where staff continuously asking you why don't you do your pedicure as well. On top of that they will ask again, repeatedly offering services which you are not interested. Pedicure was OK, but manicure job was not done nicely. Nail paint came off in three days. It's better if they give choice to the customer and let customer decide what they want. Thank you.
mandy koh
5
Had a great experience here with Dada and Penny! They were friendly and nice, while still being meticulous and detailed while doing my nails. Really loved my chrome nails done by Dada, she really took time to ensure the base of my nails were even, cuticles cut cleanly before applying the colour. Thank you :)
nyeinnyein htun
1
I’ve been a regular customer and currently have a package with this salon, but unfortunately, the service has been getting worse over time. My recent manicure was poorly done — uneven nail shapes, rough cuticles, and polish that chipped just days after the session.
What’s even more frustrating is the constant hard selling from the staff. Despite already having a package, I’m repeatedly pressured to purchase add-ons or upgrade services I don’t need. It’s uncomfortable and takes away from what should be a relaxing experience.
I signed up for the package expecting consistent quality and professionalism, but the standard has clearly dropped. I hope the management addresses this before more loyal customers start looking elsewhere.
JPN 3470
5
⭐️⭐️⭐️⭐️⭐️
Had an amazing manicure experience at N2O Spa!
Coco from Plaza Sing was incredibly skilled, attentive, very professional and made sure I was comfortable throughout the entire process.
Highly recommend her services. 5 stars!"
My nails look absolutely stunning. Thank you, Coco! 😊
Hessah Al.Humidan
3
Finally found a salon in Singapore 🇸🇬 that does proper deep cleaning for manicure and pedicure — not the usual basic service most other places offer. (Joanna) did my hands and she was really sweet and gentle. (Fiona💕)handled my feet and honestly did an impressive job — she removed so much dead skin, I left feeling super refreshed. the biggest credit goes to her, she is honestly the best! 💯 Happy to have found this place!
Mexes Zander
5
I had the most wonderful experience with Joanne at N20 Plaza Singapura! From the moment I sat down, she made me feel so comfortable and welcomed. She took the time to ask about the design I wanted and suggested ideas that suited my style perfectly. Her attention to detail is incredible—every stroke of her brush was so precise, and the final result blew my mind. My nails look absolutely stunning, and I’ve already received so many compliments. It’s clear she truly loves her craft, and it shows in her work. I can’t wait to come back for my next session!
Marcus Zavier Yeo
5
Jo is hands down the best nail artist I’ve ever had the pleasure of meeting. I came in with a rough idea of what I wanted, and she brought it to life in a way I didn’t even expect. She’s so creative and meticulous, making sure every detail was perfect. What I really appreciated was how patient she was—she took her time to ensure my nails were flawless rather than rushing through the process like some other places. The entire experience felt so relaxing. Honestly, my nails have never looked this good before. Highly recommend her services!
Samantha Ng
1
Had a disappointing experience. Went in for a pedicure ($38++) From the start, I was constantly upsold — soak ($12++), gel ($88++), fungus treatment ($128++), callus treatment, and even a $380++ package, despite saying no multiple times. I was told I had toenail fungus based on yellowing from old polish, which felt like fear-mongering.
Agreed to a $5 quick dry, but polish smudged even after nail tech's assurance it would be fine. When I asked to remove the polish, they still tried to upsell me again pushing me to do gel and offering to get a discount for the gel if I purchase the package.
Even as I was walking out of the shop with no colour on my toes and a bleeding toe (due to me slipping due to the cuticle oil and hitting the shower head at the foot basin – the nail tech commented it is due to my skin being too thin?), she once again pushed me to get a package while I was making payment and still paying for the extra $5 for quick dry that was ineffective.
The pressure to buy was excessive, making it a stressful, uncomfortable visit instead of a relaxing one. Would not recommend.