Location: Level 5, Unit Number #05-07
Quality products and services
Serta Sleep Center at Plaza Singapura represents the pinnacle of American sleep technology and comfort innovation in Singapore's premier shopping destination. As the flagship location of Serta International Pte Ltd, the sole distributor and licensee of Serta Inc. USA, this Level 5 showroom operates daily from 11am to 9:30pm, showcasing the complete range of Serta's premium mattresses and bedding products. Located at 68 Orchard Road #05-07, the sleep center benefits from Plaza Singapura's prime position along Singapore's main shopping corridor with direct access to Dhoby Ghaut MRT interchange station. The store embodies Serta's global reputation for excellence, bringing over a century of American sleep innovation to Singapore's discerning consumers who demand superior comfort and quality in their bedroom solutions.
The comprehensive product portfolio spans from high-end to mid-market offerings, catering to Singapore's demanding market requirements for quality, comfort, and innovation. Customers can explore the renowned Perfect Sleeper collection, advanced iComfort Sleep Systems featuring revolutionary gel memory foam technology, reliable Sertapedic mattresses, and exclusive collections designed specifically for diverse sleep preferences. Beyond mattresses, the sleep center stocks essential accessories including ergonomic pillows, luxurious blankets and sheets, protective mattress covers, stylish bed frames, adjustable foundations, specialised crib mattresses, baby accessories, and even comfort solutions for pets. This extensive range ensures customers can create complete sleep environments tailored to their specific needs and preferences.
Serta Sleep Center's strategic presence alongside other major mattress brands on Plaza Singapura's Level 5 creates an ideal environment for comparison shopping and informed decision-making. The knowledgeable staff provide expert guidance to help customers navigate the complex world of sleep technology, ensuring optimal mattress selection based on individual comfort preferences, health considerations, and lifestyle requirements. With additional locations at IMM, Parkway Parade, and Suntec City, Serta maintains comprehensive coverage across Singapore while their Plaza Singapura flagship offers the full showroom experience. Customer service excellence is supported through multiple contact channels including phone support at (+65) 6468 1181 and email assistance at [email protected], reinforcing their commitment to customer satisfaction throughout the entire sleep solution journey.
Based on 5 reviews
Out of 190 shops
Not enough ratings
Brian Chin
Arrived at 8.30pm and it was closed…today arrived at 2.40pm it still close and not a single person in the shop? I not sure what are the district manager doing… waste my time !!!
Darren Tan
I recently purchased a Serta blanket from Takashimaya outlet and noticed an issue even before the first wash. The blanket has been shedding loose fibers and dust, which are clearly visible on the surface and around the seams (see attached photos). This is concerning as the product is brand new and has not been laundered or used extensively. I followed the care instructions on the label strictly. Given the condition of the item, I'd like to request a replacement or a refund. Please advise on the next steps. Thank you for your assistance.
Andy N
Look out for Richard when you visit, his very knowledgeable and provide best advices to customers when choosing bed. Overall serta bed has best value for money vs their fellow US brands
Ivan Ho
Best services by Richard. He’s patient, nice & knowledgeable. We came down 2 days to try the beds and he is so patient and explained all details with us.
Andrew Sridjaja
I experienced top quality service from Serta Sleep Center during my visit to purchase my mattress. The salesperson knew the perfect fit for me and I believe mattresses are one of the most important investments for your health as my sleep quality and quantity increased when I replaced my old mattress with the Serta Spine Collection Constellation Ultra Cool. This mattress keeps you cool even in the warm weather. If you’re ready to make the next step to improve your quality of life, I’d say this is a great spot.
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