Enquire counter on the availability. An older lady in black came out to assist. Told her I need for 2pax foot reflex. Told me only have 1 slot for foot and another for body if I want it now. I'm ok with one foot reflex and told her ok. She asked me another one can do body. I told her no need. As I only have 30mins. After realising only one pax will be doing. she tell me foot now no slot. Will only have slot at 6.20pm. This type of counter service. I free I also will not go back.
Rebecca Vella
2
I came in for a massage as I had neck and shoulder pain.
I was constantly upsold even during the treatment and at the end the sales tactic to buy a package was very intense.
My neck has been in a lot of pain since so I’m not sure this is the place for me
Abraham Lim Han Wei
5
good service & great massages. my masseuse jennifer helped me to relieve my stiff shoulder & neck pain. highly recommend for those who are looking to relieve pain in their body.
Guo Cai Wee
5
Great service and enjoyable experience for TCM herbal bath session. Therapist Deborah, was patient and skillful. Great session.
Minoli R
5
Had a Foot Massage with Nigi. She provided an excellent service, really took her time and effort to find my pain areas ensure all of my muscles were massaged. Would come here again.
WL Ngiam
2
I am writing to share my recent experience at the Plaza Singapura outlet.
Firstly, I want to compliment the quality of the massage I received. The masseur was highly skilled and professional, and the massage itself was excellent. I truly appreciated the expertise and care provided during the session.
However, I was very disappointed by the aggressive sales tactics I encountered at the front desk. By my second session, I was subjected to persistent and forceful attempts to get me to purchase additional or top-up packages. The hard-selling lasted for more than half an hour, which not only made me feel uncomfortable but also completely overshadowed the positive impression I had of the massage and the company’s professionalism.
This experience has made me very hesitant to return, and I now regret signing up for a package, as I fear I will have to face similar aggressive sales tactics during every visit. After reading reviews from other branches, I noticed that I am not alone in this experience, which is concerning.
Raman Kaur
5
Debrah was excellent. Very professional and she clearly knew what she was doing. I feel so good and light after the massage! Thank you
Andreea Pop
5
This massage was amazing and exactly what you need after a busy week at work! I strongly recommend Kevin for the massage, he has the perfect technique, pressure and massage method to relieve your stress and pain. I was so relaxed after the session. Jennifer also provided massage to my Mum and she was very happy with the service!!! 👏👏👏 …
Sam W
5
Thank you Deborah - I did the Pain Management TCM treatment and it was a nice combination of targeted massage spots and heat management too. Very friendly.
Jenny Chua
5
Deborah is truly exceptional when it comes to massage and skincare. Her technique is both soothing and effective, showing a deep understanding of anatomy, pressure points, and individualized care. She takes the time to understand her clients’ needs and always ensures a relaxing, rejuvenating experience