Yamaha AV Experience Studio at Plaza Singapura represents a groundbreaking retail concept, marking the first of its kind in the ASEAN region when it officially opened on July 6, 2018. Located at #06-02 on the sixth floor, this innovative showroom transforms the traditional electronics retail experience by creating a cozy, home-like environment where visitors can intimately experience Yamaha's cutting-edge MusicCast technologies and audio-visual products. Operating daily from 10:00 AM to 10:00 PM, the studio serves as a testament to Yamaha's commitment to hands-on customer engagement during an era when many brands prioritize online retail channels.
The studio showcases an impressive array of high-quality audio-visual equipment, featuring state-of-the-art home theater systems, premium audio receivers, advanced soundbars, and select musical instruments that demonstrate Yamaha's renowned innovation and craftsmanship. Visitors can test-drive everything from compact MusicCast wireless speakers to sophisticated sound bar configurations and comprehensive home theater setups with professional-grade receivers. The unique selling proposition lies in experiencing how all Yamaha products work seamlessly together through the MusicCast ecosystem, allowing customers to truly appreciate multi-room audio capabilities in a realistic home setting rather than a conventional showroom environment.
Beyond product display, the Yamaha AV Experience Studio excels in providing personalized consultations, expert technical advice, and live demonstrations that enable customers to make well-informed purchasing decisions tailored to their specific audio-visual requirements. The experienced staff, reachable at 6740 9346 or [email protected], guide visitors through comprehensive product comparisons and system configurations. This lifestyle concept store successfully bridges the gap between online research and physical experience, ensuring customers understand exactly how Yamaha's technologies will enhance their home entertainment before making significant investments in premium audio-visual equipment.
Terrible experience here. Was genuinely interested in buying a home audio system for my home (ready to drop huge cash at the store), but the staff refuse to even demo anything for me. Staff totally ignored my questions (i asked if he could help explain the products that they have to offer) and flat out ask me to do my own research before stepping into the store, because i do not know anything about "audio system". So i gladly turn around and left the store.
Such high and mighty attitude is frankly insulting and disappointing. Take your money elsewhere instead. You can probably get better service from those audio warehouse uncles.
Positive Reviews
Missy Trez
Mr Navin from Yamaha AV Experience Studio Plaza Singapura is very patient, helpful and informative! I was having some issues with my electronics purchase from another retailer but Mr Navin was quick, very helpful and served me with patience and professionalism. Excellent service!
Roy Boey
I encounter problem when hooking up my new RXA2A amplifier..I contact Sale Agent Reno for telephone assistant but I still could not resolve issue. Reno did not hesitate to drop by my place to setup the system for me. I really appreciate his support & knowledge. This is the reason I go back to Yamaha whenever I need to update my audio system. I could count on their support.
Jason Chai
Been to the store, having trouble in connecting the HDMI ARC to the soundbar.
Reno is very friendly salesperson whom know the product well and demo on how to troubleshoot it and later back home still unable to settle it. Finally, it resolve thru his guide via video call to settle the issue that was encounter.
The soundbar was way better than before where it is connect via optical cable.
I will like to complement RENO for his kind assist and really appreciate for this about.
Chenh Hai Tong 莊海通
I did not go down to the shop. I call to check out to ask for information The staff was so friendly and very patient listen to what I asking. And advise me what and how to do. I thank you .
Lynn Wong
Aaron is a awesome sales person. Very friendly. He even know his products well. Absolutely awesome experience during my purchase in the store at Plaza Singapore.
Kevin Loy
Bought an amplifier from here yesterday. The sales staff Aaron and Diong were both very friendly and competent. Diong went the extra mile to chat about the finer details of the product. He gave many speaker recommendations as well. Aaron was patient and accommodating when I wanted to test the sound of the various amplifiers. Overall excellent experience. 5 stars. Keep up the good work. By the way the amplifier sounds amazing at home. Thank you!
Terry Tan
Today hear the demo of Yamaha new soundbar SR-X50A and surround speakers X1A. Am impressed by the sound, especially when they played the John Wick 3. Can hear the gun shot very clearly from the rear speakers and one of the scene which play the background music orchestra so crisp and clear. Music coming out from the soundbar and speakers also not bad, can choose stereo mode or surround mode. Loves the flexibility of battery chargeable speakers, can be place anywhere I like. Can use as a stereo wireless speakers or surround speakers to x50 soundbar. Reno and his team are friendly and very patient in explaining and answering my queries. Thanks to their great service. 👍🏼☺️
Felix Teo
Recently bought a Yamaha receiver RX V4A. The receiver sounds great. Though I had some issue getting HDMI Arc to work with my TV. Also audio pause randomly issue when playing back youtube. Reno helped me out with the problems. He is very knowledgeable, patient and helpful. Yamaha won't be complete without after sales support staff like Reno. Thank you Reno.
Shadowfax Of Mordor
Flagship experience at a flagship store!
I recently bought a stereo amplifier and while I was very happy with the pre-purchase experience at the store, it's the post purchase experience that deserves commendation.
I had some concerns with the performance of my new Amp, and the staff were very helpful, accommodating, and willing to address any clarifications I had - so that I have peace of mind with my purchase.
This Yamaha store and its staff went out of their way to even visit me at my place to help diagnose the issue, bring the Amp back and allow me to run a detailed audition against their store Amp.
Highly recommend a visit to this store if you are out for any Yamaha gear in Singapore.
Yogesh Visu
Reno Ong is really knowledgeable and helped me to clinch a great deal. His recommendations and inputs helped in my shopping journey. Came back to him for my upgrade after 3 years. All the best Reno!
W
Reno's professional knowledge on audiophilia and Yamaha products were both extensive and indepth. He was very humble and patient. With his knowledge, he was able to guide me to make informed and unbiased decisions to get the R-N600A. On his initiative, he also provided after sales support. I am thankful to have met him.
rudy tedja
Reno is helpful to recommend me SR-X50A sound bar and the surround speakers to make the imaging sound better . I am happy with the sound quality . He is willing to go through the specifications and set up procedure .
I also like to complement Aaron @ Yamaha showroom when I drop by to ask some questions about the set up for the surround speakers . He patiently went through and demonstrate the set up procedures
David Joseph Goh
Comfortable fit: They fit snugly in the ear. Many earphones often fall out of the ear due to poor grip. However, this is not the case. Its grip is good. The material is not too bad either. It does not cause any irritation in the ear.
Chow SW
Visited few days ago & met Diong. He's deeply well versed in hifi audiophilia & gave me a superb demonstration of the Yamaha NS-3000 speakers. This pair of bookshelves has the tallest soundstage I've ever heard and the bass extension & textures were jaw dropping. A must audition!
