Edmund L
Rude staff! Staff was on duty on 22 May 2024, around 3pm.
Location: Level 1, Unit Number #01-24
Quality products and services
ALDO at Plaza Singapura represents a global fashion footwear destination that brings internationally acclaimed style and quality to Singapore's premier shopping district, offering an extensive collection of on-trend shoes and accessories for both men and women. Located at #01-24 in Plaza Singapura, the store benefits from its prime position along Orchard Road with direct connectivity to Dhoby Ghaut MRT station, making it easily accessible for fashion-conscious shoppers seeking the latest footwear trends. As part of ALDO's international presence spanning over 60 countries, the Plaza Singapura outlet maintains the brand's reputation for delivering high-quality, stylishly designed footwear with meticulous attention to craftsmanship.
The store showcases ALDO's diverse product range, featuring everything from classic pumps and contemporary sneakers to trendy boots and elegant sandals that cater to various style preferences and occasions. Women's bestsellers like the Jerayclya high heel sandals with block heels exemplify the brand's ability to create versatile pieces that complement any outfit, while the men's collection includes sophisticated loafers, stylish boots, and modern sneakers that meet professional and casual needs. Beyond footwear, ALDO extends its fashion expertise to accessories including handbags, sunglasses, bracelets, and other fashion essentials that complete contemporary looks.
What distinguishes ALDO in Singapore's competitive fashion retail landscape is their commitment to making premium quality, trend-forward footwear accessible through competitive pricing without compromising on style or craftsmanship. The Plaza Singapura location serves as a destination for style-conscious consumers who appreciate the brand's ability to translate international fashion trends into wearable, high-quality pieces suitable for Singapore's climate and lifestyle. ALDO continues to attract fashion enthusiasts who value the combination of contemporary design, reliable quality, and accessible luxury that the brand has consistently delivered across multiple collections and seasons.
Based on 15 reviews
Out of 190 shops
Not enough ratings
Edmund L
Rude staff! Staff was on duty on 22 May 2024, around 3pm.
Cherry Berry
Very very very Rude staff by i dunno the name but looks like man is not a man , girl is not a girl !! Ask repeatedly the same question n an answer very no patient!! Oh It’s really spoil ur entire mood!! Dun buy from this branch!! Very very bad experience!!
DrJ.I.N
Extremely rude long haired Chinese staff when we visited on 21st sep around 930ish. A total disgrace and representative to the company. Never will I step back into this outlet again. Btw, the other older female staff standing behind the counter wasn't any better herself. Good luck to your failing and dropping business with such hopeless and lousy staffs.
danushke ramanayake
I bought citywalk ($139) shoes from Bugis aldo and when I go back I see there was some stitc problem, I go back to change there was no stock at Bugis. Lady was nice ask me” if it ok to change at plaza sing..” I say ok and go plaza sing Go there lady ask me about problem of shoe. I show her the stitching problem she say she can cut and fix, I like “nooo” . Then there was other shoes that keep on table most probably cos of Bugis shop call. When I check on white area on the base there was colour spray or something, I show to her she check and Say it is little dirty and can wipe off, I say ok , she try from cloth but as I know it’s not dirt, then I look at her she ask sit for while, but I say I just look at other shoes. She try hard , then use white colour thing to scratch it. I like hmm…. Then she ask me ok? Sins it bottom of shoes it obviously get dirty so I take it and go home. 1. Why can’t you change other shoes and do cleaning after customer left?
N K
Staff are rude and dishonest. Staff will overpolish shoes so that critical imperfections like cuts on leather shoes are less obvious. When I mentioned the cut, staff tried to pressure me to buy it saying I was too fussy. Always check your shoes carefully if buying from here, if shoes look freshly polished, check even more thoroughly. (If leather has a cut it will peel very quickly and your shoes will look awful)
Hadi Rostam
staff here r generally very friendly and helpful, especially the one named sabrina. she was more than willing to grab all the different sizes that i requested for. even tho it was troubling, she remained very patient and polite to me !
ND M
I’d like to give a big thanks to Amir for his excellent service. He went the extra mile by checking with another outlet to see if the last pair of the item I wanted was still available, saving me the trouble of going there myself. In a time when good customer service is getting harder to come by—especially in retail—Amir really stood out. I truly appreciate his helpful and thoughtful attitude. Great job! 👍🏻👍🏻👍🏻
GT
Fantastic service. We wish to commend the staff who helped us with our shoe shopping today.
neetu syal
Apple & Mei Chan are very co operative and helpful.
Chrissandy Fernando
Staffs are helpful, place is just okay.
Daria Ignatova
Amirul was very helpful, kind and patient with finding the shoe sizes and explaining the promotions. Kate was very nice too and kind. Thank you both :) Definitely preferred this Aldo to the ION outlet which was too busy.
Alice Yeo
Li Hua is such a precious nice lady. I was trying shoes at the shop. I was very indecisive because I like a pair of shoes but didn’t like the color combination. She was super helpful and nice. When I finally decided not to buy, she was still very nice. Bouquet for Li Hua💐 …
Hanxuan Tay
I was trying shoes at the shop. I was very indecisive because I like a pair of shoes but didn’t like the color combination. The manager was super helpful and nice. When I finally decided not to buy, she was still very nice. The retail manager was very courteous.
Sonal Tiwari
I had a frustrating experience at this store, primarily due to one staff member, Kate. She seemed distracted and, unfortunately, quite rude when she spoke. Howling her catchphrase, "One customer at a time," seemed to be her answer to everything, while she wandered aimlessly around the store. It was especially frustrating as she would interrupt when not needed and act too busy when assistance was actually required. Fortunately, Xin Ya (I believe that was her name) stepped in and provided excellent service. She was polite, attentive, and was able to help me find what I needed quickly.
Kryon M
I had a wonderful experience with Lyana. The assistant store manager. She was not only attentive and helpful, but also offered thoughtful and practical advice when I was selecting a pair of shoes to match my outfit. She truly took the time to understand what I needed and helped me make a confident decision. Her professionalism and warm attitude made my shopping experience a pleasant one. Lyana is definitely a blessing to the store — the kind of team member who makes a customer's day.
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