Was there for lunch on 26 Feb. As the cushion bench had some food stains, I used wet tissue and some tissue papers to clean it before I sat and left the small pile of wet tissue/tissue papers at the outer corner of table 3. There were a total 4 person came to serve us but they totally 'didnt see' the obvious pile of trash on our table. When we left two hours later, it was still there. All the servers were not attentive/detail enough to serve. For example, I ordered the set lunch plus an additional slice of banana chocolate cake. The waitress came to serve me the cake before everything else. I had to tell her to serve me after my meal. My friend also ordered the same cake, but his cake never came even after our plates were cleared. We had to wave at a senior waiter to get our cake. And clearing of plates also not 'auto'. The servers just stood around like they didn't know what to do. We had to wave at them to come clear our table after we finished eating. The management need to train the staff to be more attentive and pro-active. Food wise we enjoyed our meals, except the coffee which was instant Ipoh white coffee. I wish they serve proper black coffee. Food okay, service needs improvement.
Mr J
4
Pleasant little cafe strategically located. Great spot for gatherings). Just be patient with the service staff. The Chicken Cornish is wonderful while the desserts are great for tea.
Jane Lee
1
I had a very disappointing experience with one of your staff members, Shahira. When I approached the counter to order a cheesecake, she ignored me and brushed me aside, telling me to order through the app instead.
I tried using the app but couldn’t find the item under the cake menu, so I returned to ask for help. Shahira seemed impatient and responded curtly, telling me to look under “cream cake.” When I still couldn’t find the flavor I wanted and asked again, she became visibly irritated and snapped that I should search under “cheesecake” instead.
If she had taken just a few seconds to assist me properly, it could have made a huge difference in my experience. Instead, I left feeling frustrated and unwelcome. Unfortunately, I won’t be returning.
I eventually get served by Nurhady and he came apologise on behalf of the rude manager.
Cool Dragon
3
We had the seafood marinara & Bolognese pasta... Both were warmed... (Seemed and felt like they were microwaved)...
For the price we paid, not quite worth the value!
The place was warm due to the sun and the glass ceiling... Can consider to propose installing a canopy to block out some UV...
Drew Esa
4
My spouse and I just wanted to sip coffee while shopping. But we didn't realize there would be such a wide selection. It's great to have such a wide selection. By the way, the lunch menu is also very good. Convenient system of entering the order office via qr code and paying by card or cash. Coffee was very tasty. Now every time we go shopping in Plaza Singapura we will drink coffee here.
Isabelle Tay
4
Cake and desserts were okay, not fantasic but still acceptable. Place was good for resting after shopping and to also relax and chat with friends. Overall visit was okay~
Cheong Loong
4
This cafe serves great pasteries n cakes at a promo price of $10 for a set tea menu on weekdays. The signature dark chocolate banana n white chocolate macadamia cakes are my favourite choice . There are also savoury tasty pies to suit ones craving. A nice place to chill with friends afterbshoppingbaround Plaza Singapura
Debbie Cheng
5
Really great place with great food and affordable price. It has a mix of local and western food. A great place for families and friends gathering. The portion of the dishes are also quite large which matches the price too!
Jechtto
3
Ita been a over 5 years since I dined at SR, can't remember what my impressions were back then so I decided to give it a shot again. Food wise I would say there are probably at about the same level as Swensen's. The mushroom soup and garlic bread were serviceable but nothing to write home about, the nasi Goreng with fried chicken though was elevated to pretty good thanks to its tangy and spicy sambal paste. The rice and chicken were pretty average, portions were adequate but thats about all the positives i can think of. The ice lemon tea was average as well. Will I come back again? Maybe if I wanna try someone their other dishes, would be good if they sold that sambal in a jar, I would definitely buy that.
M *
3
The menu offers a diverse selection of Asian and Western dishes, and the portions are quite generous. The lamb shank is normal, quite a big portion. The meat is tender and surprisingly served quickly. The chicken parmigiana is average, using chicken thighs that aren’t ideal for this dish, but the tomato and cheese combination is fine. The spaghetti in tomato sauce and chicken meat balls is presented nicely and tastes quite good. The pasta olio oglio came last, with a seafood seasoning that was a bit too salty, but otherwise it was decent.
The ordering system using QR codes isn’t very smooth and doesn’t load properly. This could be improved.
Overall, it’s a good place for a normal, average meal. However, the cake seems to be quite popular at secret recipe.