No service at all. I had to take the shoes myself to try and didn’t even offer assistance despite the shop being empty. Two staff in the shop and both of them were just staring at me. After trying i liked the shoe but decided not to buy the shoes because of this.
Yi Lin Lau
I came in interested to buy the shoes because of one tiktok viral video, but the staff just stood there until I asked if I can try one of the designs. She looked annoyed and impatient as she walked to me, asking for my size. Then she just left me there. that's so unprofessional and ridiculous. please train your staff to at least not stand there and stone during working hours.
Briefly looked through other people's reviews from months ago and realised that this is nothing new. Though the team promised to train the staff, do yall really enforce it?
Vanessa Scully
Purchased my first pair of DMK shoes and I was sorely disappointed by the quality. I was enticed by the aesthetics of the Abby Platform Shoes, however to my disappointment they were extremely uncomfortable to wear.
The back strap consistently dug into my achilles tendon, causing blisters and peeling, red skin. The company could only offer a blaming service, which was rubbing on some candle wax to coat the inner strap. Sadly, it did nothing to remedy the problem. Despite the affordable pricing, I don't think I'll be buying from them again.
nljq
Was going there at about 9pm to look for some sandals. I have extremely wide feet and the sandals were not able to accommodate to it to my disappointment since i had great expectations as they advocated shoes for wide feet girlies. Plus the auntie working there was showing black face and seemed reluctant to get the shoe when i asked her for my size. Bad and disappointing experience.
Kris Koh
Shoes material is so lousy. Bought for cny this year and only wore for 4-5 times and the shoes became like this (refer to photo). Not recommended to buy their shoes
Kath
Came here on a Sunday evening to collect my online order, the two sales ladies working here were really unfriendly.
I requested for a different size to try on for comparison, and was quite shocked when one of the ladies aggressively pulled a box of shoes from the bottom of the pile causing the entire stack of boxes to collapse and sprawl across the floor. I think it’s really unprofessional to throw a tantrum this way given that my request was a reasonable one and I asked politely.
Positive Reviews
Nurshahida Abu Bakar
Salesperson was very nice to me.. She recommended shoes to me when the one I wanted was not available in my size.. She patiently served me despite the busy period. A good experience for me overall.
Minx
Very rare place selling extra wide fit shoes for an affordable price point! Ask for these pair of shoes as they are really comfortable
Anuradha Chawla (Ramchandani Jia Danny)
DMK shoes have always been my favorite for their comfort and style! Love the shoes I got today! 😍 …
Nur Iman
Amazing designs! I have a small but wide feet so its so hard to find shoes that fit well without sizing up and not it not fitting well :(. I hope to see more wide feet designs from you guys. This is my first purchase and I love how patient your sales assistant were, I was asking them to bring out many sizes but they were patient and kind! Would definitely shop here again ❤️
Jacelyn Phang
Superb service that I got when I shopped here today! I asked for shoes for more than 10 designs and bought 2 pairs in the end. Staff were really nice and helpful to my request. Very paiseh about asking them to help me take so many shoes cos wanna try everything before deciding. Thank you to the two ladies who served me today (night time) 🙏🏻
yvonne lai
I’m really grateful to ShuPing for the assistance to find a pair of shoes. Mainly because I have very wide feet and haven’t been able to find any shoes from all other shops and ShuPing was very patient in helping me find something that fits me well.
myhappyfarm
Lina provided great service! Speedily bought 4 pairs of shoes real great
Jingwen Lim
Went to this outlet on 24 June (Sat) around 6pm. It was quite crowded but one of the staff was extremely patient in entertaining my requests and questions. She was the only staff who was wearing a smile all the time. I walked away with a pair of shoes, satisfied with the service and a pair of heels.
Vanessa Ong (Vanny)
Sookee was an excellent salesperson and was more than ready to help when i was shopping for shoes. She was fast and suggested shoes that are close to what I’m looking for! She also proactively helped me check for sizes in various designs. Thank you for the wonderful and fussfree experience 💕 I’ll be back again! …